Code of conduct enforcement guidelines

• Transparency: Address every report clearly and consistently.
• Confidentiality: Protect reporter privacy unless explicit consent is given to share information.
• Proportionality: Responses to violations are proportionate to the harm caused.
• Restorative Justice: Repair harm and foster learning.

The MDN Community Management team (@mdn/community on GitHub) investigates the severity of behavior based on a report, then determines and carries out any actions, if appropriate. Violations follow a step-by-step escalation process, and the reportee is informed of consequences at leach level. In serious cases, enforcement may skip levels up to and including an immediate, permanent ban.

Below is a summary of severity levels and enforcement actions.

• Severity: There is no clear indication a violation of the CPG.
• Actions: No formal action taken. Feedback is provided to the reporter, reportee, or both, to promote good behavior and positive interactions.

• Severity: Minor violations of the CPG.
• Actions: A private, written warning from project leadership, with clarity of the violation and consequences of continued behavior.

• Severity: Moderate violation of the CPG, or repeated minor violations.
• Actions:
  • A private, written warning with clarity of the violation and consequences of continued behavior.
  • Guidance on rectifying the situation, if possible.
  • Communication of next-level consequences if behaviors are repeated.

• Severity: Continued violations or escalation in severity.
• Actions:
  • A private warning with clarity of the violation and consequences of continued behavior.
  • No interaction on community messaging platforms, such as public forums, commenting on bugs.
  • No interacting with people involved in the report or others suspected to be involved.
  • Avoid interactions in Mozilla channels, physical spaces and offices, and online channels like social media (e.g., following/liking/re-posting).
  • The reportee has the opportunity to participate in the project again after onboarding that clarifies expected behavior.

• Severity: Serious Mozilla Community Participation Guidelines (CPG) breaches.
• Actions:
  • Private communication of a ban from project leadership, with clarity of the violation and warning of consequences. Should the behavior continue, it would lead to a ban from all Mozilla community spaces.
  • Required to avoid interaction on community messaging platforms and external channels.
  • Deactivation of any and all Mozilla accounts.
  • Permanently banned from entering Mozilla digital and event spaces.
  • Permanently suspended from any and all community leadership roles.
  • Revocation of any and all permissions to use the Mozilla trademark.

Reports can be sent to mdn-cpg-report@mozilla.com. To report a violation or abuse on GitHub, see GitHub's content reporting guide. The "Report to repository admins" option must be checked for the MDN team to see a content report.

Include any relevant details, including date, time, description of the violation. Include identifying information of the offender and screenshots, if possible.

MDN Community Management investigates all reports confidentially. When necessary, further information may be requested from the involved parties.

MDN Community Management assess the severity of the violation, apply the enforcement actions as outlined, and communicate the outcome to relevant parties.

If a reported individual believes the decision was unjust, they may appeal through the [appeals process detailed on the community page]. Appeals are reviewed by a separate, impartial panel.

All incidents will be documented to ensure consistency and fairness. Records of violations and actions taken are kept private, and accessible only by MDN Community Management.

Common questions are answered below. If anything else about CPG reports and processes is unclear or unanswered, get in touch via our Communication channels.

Behavior that's inappropriate but is not explicitly described by the project's Code of Conduct are assessed individually. The enforcement team will make a judgment based on the context and the principles of fairness, transparency, and proportionality.

Examples include:

• Anonymous Reports: These reports are investigated with extra care to validate the claims while maintaining fairness.
• Reports Involving Leadership Members: A separate impartial panel will handle these cases to avoid conflicts of interest.
• Interactions During Cooling-Off Periods: Violations during a cooling-off period, such as unintentional online interactions, may be considered differently, with an emphasis on intent and harm caused.

The CPG process is a living document that evolves with the community. Feedback is welcome on GitHub Discussions, Discord, and changes will be communicated on the community page.