This article gives an overview of cross-browser testing: what cross-browser testing is, some common problems, and some approaches for debugging/troubleshooting.
Cross-browser testing is the practice of ensuring that a website works across various browsers and devices. Web developers should consider:
- Different browsers, including slightly older ones that don't support all the latest JS/CSS features.
- Different devices, from desktops and laptops to tablets and smartphones, to smart TVs, with varying hardware capabilities.
- People with disabilities, who may rely on assistive technologies like screen readers, or use only a keyboard.
Remember that you are not your users — just because your site works on your MacBook Pro or high-end Galaxy Nexus, doesn't mean it will work for all your users!
Note: Make the web work for everyone discusses the different browsers, their market share, and related cross-browser compatibility issues.
Websites should be accessible across different browsers and devices, and to people with disabilities (e.g. screen-reader-friendly). A site doesn't need to deliver the exact same experience on all browsers and devices, as long as the core functionality is accessible in some way. For example, a modern browser might have something animated, 3D and shiny, while older browsers might just show a flat graphic with the same information.
Also, it's just about impossible for a website to work on ALL browsers and devices, so a web developer should come to an agreement with the site owner on the range of browsers and devices where the code will work.
Cross-browser issues commonly occur because:
- sometimes browsers have bugs, or implement features differently. This situation is a lot less bad than it used to be; back when IE4 and Netscape 4 were competing to be the dominant browser in the 1990s, browser companies deliberately implemented things differently from each other to try to gain a competitive advantage, which made life hell for developers. Browsers are much better at following standards these days, but differences and bugs still creep through sometimes.
- some devices may have constraints that cause a website to run slowly, or display badly. For example, if a site has been designed to look nice on a desktop PC, it will probably look tiny and be hard to read on a mobile device. If your site includes a load of big animations, it might be OK on a high-spec tablet but might be sluggish or jerky on a low-end device.
…and more reasons besides.
In later articles, we'll explore common cross-browser problems, and look at solutions to those.
All of this cross-browser testing business may sound time-consuming and scary, but it needn't be — you just need to plan carefully for it, and make sure you do enough testing in the right places to make sure you don't run into unexpected problems. If you are working on a large project, you should be testing it regularly, to make sure that new features work for your target audience, and that new additions to the code don't break old features that were previously working.
If you leave all the testing to the end of a project, any bugs you uncover will be a lot more expensive and time-consuming to fix than if you uncover them and fix them as you go along.
The workflow for testing and bug fixes on a project can be broken down into roughly the following four phases (this is only very rough — different people may do things quite differently to this):
Initial planning > Development > Testing/discovery > Fixes/iteration
Steps 2–4 will tend to be repeated as many times as necessary to get all of the implementation done. We will look at the different parts of the testing process in much greater detail in subsequent articles, but for now, let's just summarize what may occur in each step.
In the initial planning phase, you will probably have several planning meetings with the site owner/client (this might be your boss, or someone from an external company you are building a website for), in which you determine exactly what the website should be — what content and functionality should it have, what should it look like, etc. At this point, you'll also want to know how much time you have to develop the site — what is their deadline, and how much are they going to pay you for your work? We won't go into much detail about this, but cross-browser issues can have a serious effect on such planning.
Once you've got an idea of the required feature set, and what technologies you will likely build these features with, you should start exploring the target audience — what browsers, devices, etc. will the target audience for this site be using? The client might already have data about this from previous research they've done, e.g. from other websites they own, or from previous versions of the website you are now working on. If not, you will be able to get a good idea by looking at other sources, such as usage stats for competitors, or countries the site will be serving. You can also use a bit of intuition.
So for example, you might be building an e-commerce site that serves customers in North America. The site should work entirely in the last few versions of the most popular desktop and mobile (iOS, Android, Windows phone) browsers — this should include Chrome (and Opera as it is based on the same rendering engine as Chrome), Firefox, Edge, and Safari. It should also be accessible with WCAG AA compliance.
Now you know your target testing platforms, you should go back and review the required feature set and what technologies you are going to use. For example, if the e-commerce site owner wants a WebGL-powered 3D tour of each product built into the product pages, they will need to accept that this just won't work all legacy browser version.
You should compile a list of the potential problem areas.
Note: You can find browser support information for technologies by looking up the different features on MDN — the site you're on! You should also consult caniuse.com, for some further useful details.
Once you've agreed on these details, you can go ahead and start developing the site.
Now on to the development of the site. You should split the different parts of the development into modules, for example you might split the different site areas up — home page, product page, shopping cart, payment workflow, etc. You might then further subdivide these — implement a common site header and footer, implement product page detail view, implement persistent shopping cart widget, etc.
There are multiple general strategies to cross-browser development, for example:
- Accept that some things aren't going to work the same on all browsers, and provide different (acceptable) solutions in browsers that don't support the full functionality. Sometimes this is inevitable due to device constraints — a cinema widescreen isn't going to give the same visual experience as a 4" mobile screen, regardless of how you program your site.
- Accept that your site just isn't going to work in some older browsers, and move on. This is OK, provided your client/userbase is OK with it.
Normally your development will involve a combination of the above three approaches. The most important thing is that you test each small part before committing it — don't leave all the testing till the end!
After each implementation phase, you will need to test the new functionality. To start with, you should make sure there are no general issues with your code that are stopping your feature from working:
- Test it in a couple of stable browsers on your system, like Firefox, Safari, Chrome, or Edge.
- Do some lo-fi accessibility testing, such as trying to use your site with only the keyboard, or using your site via a screen reader to see if it is navigable.
- Test on a mobile platform, such as Android or iOS.
At this point, fix any problems you find with your new code.
Next, you should try expanding your list of test browsers to a full list of target audience browsers and start concentrating on weeding out cross-browser issues (see the next article for more information on determining your target browsers). For example:
- Try to test the latest change on all the modern desktop browsers you can — including Firefox, Chrome, Opera, Edge, and Safari on desktop (Mac, Windows, and Linux, ideally).
- Test it in common phone and tablet browsers (e.g. iOS Safari on iPhone/iPad, Chrome and Firefox on iPhone/iPad/Android),
- Also do tests in any other browsers you have included inside your target list.
The most lo-fi option is to just do all the testing you can by yourself (pulling in teammates to help out if you are working in a team). You should try to test it on real physical devices where possible.
If you haven't got the means to test all those different browsers, operating systems, and device combinations on physical hardware, you can also make use of emulators (emulate a device using software on your desktop computer) and virtual machines (software that allows you to emulate multiple operating system/software combinations on your desktop computer). This is a very popular choice, especially in some circumstances — for example, Windows doesn't let you have multiple versions of Windows installed simultaneously on the same machine, so using multiple virtual machines is often the only option here.
Another option is user groups — using a group of people outside your development team to test your site. This could be a group of friends or family, a group of other employees, a class at a local university, or a professional user testing setup, where people are paid to test out your site and provide results.
Finally, you can get smarter with your testing using auditing or automation tools; this is a sensible choice as your projects get bigger, as doing all this testing by hand can start to take a really long time. You can set up your own testing automation system (Selenium being the popular app of choice) that could for example load your site in a number of different browsers, and:
- see if a button click causes something to happen successfully (like for example, a map displaying), displaying the results once the tests are completed
- take a screenshot of each, allowing you to see if a layout is consistent across the different browsers.
If you wish to invest money in testing, there are also commercial tools that can automate much of the setup and testing for you (such as Sauce Labs and Browser Stack). These kinds of tools usually enable a continuous integration workflow, where code changes are automatically tested before they are allowed to be submitted into your code repository.
Testing on prerelease browsers
It is often a good idea to test on prerelease versions of browsers; see the following links:
- Firefox Developer Edition
- Microsoft Edge Insider
- Safari Technology Preview
- Chrome Canary
- Opera Developer
This is especially prevalent if you are using very new technologies in your site, and you want to test against the latest implementations, or if you are coming across a bug in the latest release version of a browser, and you want to see if the browser's developers have fixed the bug in a newer version.
Once you've discovered a bug, you need to try to fix it.
The first thing to do is to narrow down where the bug occurs as much as possible. Get as much information as you can from the person reporting the bug — what platform(s), device(s), browser version(s), etc. Try it on similar configurations (e.g. the same browser version on different desktop platforms, or a few different versions of the same browser on the same platform) to see how widely the bug persists.
It might not be your fault — if a bug exists in a browser, then hopefully the vendor will rapidly fix it. It might have already been fixed — for example if a bug is present in Firefox release 49, but it is no longer there in Firefox Nightly (version 52), then they have fixed it. If it is not fixed, then you may want to file a bug (see Reporting bugs, below).
Once a fix has been made, you'll want to repeat your testing process to make sure your fix is working OK, and hasn't caused the site to break in other places or other browsers.