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The Firefox Marketplace provides infrastructure for developers to offer apps to end users. This guide takes you through all you need to successfully submit an app to the marketplace.

Important notes: You should check the listing preview to make sure icons and screenshots are loading ok, the developer name displays the way you want, and the description doesn’t contain typos or strange characters.

If your app requires an account, please provide login information for a test account that Marketplace staff can use.

Note: Maintaining the app shows some more useful details to help with pricing and refunds.

After you submit the app

Before your app is made available to the public, it goes through a review process to ensure that it is of high quality and not malicious. See the Marketplace review criteria for the review criteria and process.

You can use the Manage Status page for your app to view its status in the review process, disable it (Disable App hides it from users) or delete it (Delete App removes it from the Firefox Marketplace).

After you have submitted your App and gotten it published, you should start promoting it! We would recommend creating a information and support page somewhere, to point people to for more information. We have created some button assets that you can use to promote your app and link through to the Marketplace.

Receiving and responding to user feedback

Receiving and responding to user feedback is an integral part of engaging users. User feedback provides invaluable insight into:

  • What the general reception of the app is
  • Criticisms of the app
  • Ideas for improvement and feature requests
  • Device-specific bugs

The right response can elicit buzz and faithfulness from app purchasers; an unprofessional or negative response can ruin your chance to fix app problems.

App refunds

Firefox Marketplace users are entitled to refunds within 30 minutes of purchases. After that 30 minutes, developers can review refund requests on an individual basis. Read the Marketplace Payments FAQ for more information about payments and refunds.

App update process

To find out more about publishing and propagating app updates, read Updating Apps.

Gianluca Giuliani

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