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Revision 12903 of Bug writing guidelines

  • Revision slug: Bug_writing_guidelines
  • Revision title: Bug writing guidelines
  • Revision id: 12903
  • Created:
  • Creator: Ferguz
  • Is current revision? No
  • Comment /* Reporting a New Bug */
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If you need help with Mozilla software (for example with Firefox or Thunderbird), use one of the available support options. Do not edit this page.

If you're new to Mozilla QA, you may want to try getting help from the more experienced contributors. See the Community section on the QA page for pointers. If you're going to report a Firefox bug, you can also get assistance in the <tt>#firefox</tt> channel on irc.mozilla.org. There's also an article specifically about filing Firefox bugs.

Principles

Effective bug reports are the most likely to be fixed. These guidelines explain how to write such reports.

  • Be precise
  • Be clear - explain it so others can reproduce the bug
  • One bug per report
  • No bug is too trivial to report - small bugs may hide big bugs
  • Clearly separate fact from speculation

Preliminaries

  1. Reproduce your bug using a recent build of the software, to see whether it has already been fixed.
  2. Search Bugzilla, to see whether your bug has already been reported (tutorial).

Reporting a New Bug

I updated my Mozilla Firefox automatically yesterday to: Mozilla/5.0 (Windows; U; Windows NT 5.1; es-ES; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4

IT ERASED MY NESTCAPE ADDRESS BOOK FILE !!!!!!

ABOOK.MAB

Thank you guysa

Fernando Guzman ferguz

Original document information

  • Author(s): Gervase Markham, based on an original by Eli Goldberg
  • Other Contributors: Claudius Gayle, Jan Leger, Felix Miata, Peter Mock, Chris Pratt, Chris Yeh, and others.

</div>

{{ wiki.languages( { "ja": "ja/Bug_writing_guidelines" } ) }}

Revision Source

<p>
</p>
<div class="note">
<p><b>If you need help with Mozilla software (for example with Firefox or Thunderbird), use one of the available <a class="external" href="http://www.mozilla.org/support/">support options</a>. Do not edit this page.</b>
</p><p>If you're new to Mozilla QA, you may want to try getting help from the more experienced contributors. See the Community section on the <a href="en/QA">QA</a> page for pointers. If you're going to report a Firefox bug, you can also get assistance in the <tt><a class="external" href="irc://irc.mozilla.org/firefox">#firefox</a></tt> channel on irc.mozilla.org. There's also an article specifically about <a class="external" href="http://www.mozilla.org/support/firefox/bugs">filing Firefox bugs</a>.
</p>
</div>
<h2 name="Principles">Principles</h2>
<p>Effective bug reports are the most likely to be fixed. These guidelines explain how to write such reports.
</p>
<ul><li> Be precise
</li><li> Be clear - explain it so others can reproduce the bug
</li><li> One bug per report
</li><li> No bug is too trivial to report - small bugs may hide big bugs
</li><li> Clearly separate fact from speculation
</li></ul>
<h2 name="Preliminaries">Preliminaries</h2>
<ol><li> Reproduce your bug using a <a class="external" href="http://www.mozilla.org/developer/#builds">recent build</a> of the software, to see whether it has already been fixed.
</li><li> Search Bugzilla, to see whether your bug has already been reported (<a class="external" href="http://www.mozilla.org/quality/help/screening-duplicates.html">tutorial</a>).
</li></ol>
<h2 name="Reporting_a_New_Bug">Reporting a New Bug</h2>
<p>I updated my Mozilla Firefox automatically yesterday to:
Mozilla/5.0 (Windows; U; Windows NT 5.1; es-ES; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
</p><p>IT ERASED MY NESTCAPE ADDRESS BOOK FILE !!!!!!
</p><p>ABOOK.MAB
</p><p>Thank you guysa
</p><p>Fernando Guzman
ferguz
</p>
<h2 name="Original_document_information"> Original document information </h2>
<ul><li> Author(s): Gervase Markham, based on an original by Eli Goldberg
</li><li> Other Contributors: Claudius Gayle, Jan Leger, Felix Miata, Peter Mock, Chris Pratt, Chris Yeh, and others.
</li></ul>
<p>&lt;/div&gt;
</p>{{ wiki.languages( { "ja": "ja/Bug_writing_guidelines" } ) }}
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